강하고 딱딱한 말보다 재치있는 표현과 유머가 상대방의 마음을 더 쉽게 움직일 수 있다.

이 메일을 받은 담당자가 어떻게 반응했을지 한번 상상해보자.

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to “유쾌한 이슈처리 재촉 메일”

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